Amazon Chargebacks Explained: How to Avoid Them and Protect Your Profits
As an Amazon seller, maintaining healthy profit margins is crucial for business success. However, chargebacks can quickly eat into your earnings and potentially damage your seller reputation. Understanding how to prevent and manage chargebacks is essential for protecting your business on Amazon's marketplace. Understanding Amazon Chargebacks What is a Chargeback? A chargeback occurs when a customer disputes a charge with their credit card company instead of seeking a refund directly from the seller. This usually happens when customers: Don't recognize the transaction on their statement Claim they never received the item Receive an item significantly different from what was described Believe they've been victims of fraud Types of Amazon Chargebacks Fraud Chargebacks These occur when customers claim unauthorized purchases were made using their payment information. Common scenarios include stolen credit cards or family members making unauthorized purchases. Item Not Received...